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Shipping & Returns

SHIPPING

All domestic orders are shipped via Royal Mail from our UK based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.  

 

UK
Delivery Timeframe Cost
Standard Under £33 3-8 Business Days £3.00
Standard Over £33 3-8 Business Days FREE



Shop Local

Local international sites are also available, where we ship locally from our US, AU and EU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

 

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.


Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

How to Manage Breakouts in Mature Skin with Ultraceuticals Global Education Ambassador, Tracey Beeby
beautyJun 26, 20244 min read

How to Manage Breakouts in Mature Skin with Ultraceuticals Global Education Ambassador, Tracey Beeby

Managing acne is frustrating at any age and can feel extra tough as your skin matures, cell turnover slows down, hormones fluctuate and lipid production changes.

Tracey Beeby, Global Education Ambassador for Ultraceuticals, has more than 35 years of technical education experience and is their go-to expert on all things skin and achieving powerful results through high-performance routines.

We asked her everything you need to know about skin ageing, changes in the microbiome as we age and how to effectively manage symptoms of acne and breakouts.

What are the most common causes of premature skin ageing?

The most common causes are extrinsic factors, in other words ageing from the environment and UV. Our skin is a major target of oxidative stress. Several environmental aggressors and lifestyle factors increase oxidative stress such as:

  1. UV Radiation from the sun
  2. Cigarette smoking
  3. Environmental pollution
  4. Sleep deprivation
  5. Poor diet
  6. Excess dietary sugar
  7. Stress

How does skin barrier function evolve as the skin ages?

During the ageing process, there are many components within our skin that begin to deplete and structural changes that impact our skin barrier function.

Firstly, our skin barrier consists of components called Natural Moisturising Factors (NMFs), many of which are ingredients you’d recognise from skincare products such as hyaluronic acid, sodium PCA, glycerin and Lipid Bi-Layer ingredients such as ceramides and linoleic acid. These deplete as we age resulting in Trans Epidermal Water Loss (TEWL).

Our sebaceous flow (sebum) also begins to deplete as we mature. Skin becomes dry and as a result the skin barrier can become compromised.

Finally, skin cell turnover slows down from 28 days in our teens and 20s to a turnover rate of 60-70 days in our 60’s. Due to the slower turnover time, dead skin cells can build up, resulting in a thickened epidermis blocking absorption of active ingredients and moisturisers into the skin and therefore compromising efficacy. It also leads to congestion, possible breakouts, dullness, inflammation and a coarse textured skin.

How does skin inflammation contribute to signs of ageing?

Skin that is constantly faced with inflammatory triggers induces oxidative stress. This chronic inflammation can lead to premature skin ageing that we call ‘inflammageing’. Oxidative stress causes structural damage to our skin which eventually results in skin cell death and destruction.

Adult acne has become more prevalent with our changing lifestyles. What are the most common causes of acne and breakouts in maturing skin?

Hormonal changes that occur within varying stages of our lives contribute to acne breakouts. According to a Yale medical review, over 25% of women and 12% of men in their 40s report having acne.

Causes can vary but acne generally begins with an overproduction of dead skin forming within the follicle or pore. Due to hormonal changes, diet or varying medications, the quality of sebum that is produced by our sebaceous glands changes and becomes sticky. This leads to follicular hyperkeratinisation, congestion and if care is not taken, inflammation and infection begins to form, resulting in acne.

Acne-fighting topicals can be quite drying. How can maturing skin types treat acne without worsening skin dryness?

When treating acne in mature skin, look out for ingredients that deeply cleanse, provide antioxidants to the skin to prevent sebum oxidation, have antibacterial benefits, regulate sebaceous flow while gently exfoliating and help to maintain a healthy microbiome in the skin.

It’s also important to hydrate the skin. If there is excessive oil flow, use an oil free option. Alternatively use one that provides a light balance of ceramides, and hydrating ingredients to ensure the skin barrier and microbiome remains healthy.

From an internal perspective, Vida Glow’s Clear is a once-daily ingestible capsule that targets symptoms of acne and breakouts at the source. Combining advanced probiotic active, AcuSolve™ and an efficacious dose of omega-rich oils, vitamins and minerals, Clear takes effect below the surface to control sebum production, neutralise acne-causing bacteria in the skin and gut, and reduce redness.

Are mature skin types more prone to post-acne hyperpigmentation and scarring? How can this be prevented while treating acne, and corrected post treatment?

Particularly from our 40’s, a substantially slower skin cell turnover slows healing time leading to discolouration or scarring post-acne. Generally, it’s darker skin tones that are more susceptible to post inflammatory hyperpigmentation. However, depending on the individual, scarring as in pitting, can become more common if the skin has lost volume and dermal support, which we generally see in a more mature skin.

Stubborn signs of pigmentation, dark spots, skin redness and discoloration can be managed with Radiance+. Radiance+ is a higher-performing capsule from Vida Glow’s Advanced Repair range that has been reformulated for more potent results.

Powered by proprietary active Mela-tech™ French maritime pine bark, artichoke extract and alpha lipoic acid, Radiance+ address the overproduction of melanin. It is clinically proven to reduce dark spot intensity by 77% (1) and reduce the size of melasma by 38% in weeks (2).

(1). Pouchieu, C.; Pourtau, L.; Gaudout, D.; Gille, I.; Chalothorn, K.; Perin, F. Effect of an Oral Formulation on Skin Lightening: Results from In Vitro Tyrosinase Inhibition to a Double-Blind Randomized Placebo-Controlled Clinical Study in Healthy Asian Participants. Cosmetics 2023, 10, 143. 

(2). Ni, Z., Mu, Y., & Gulati, O. (2002). Treatment of melasma with Pycnogenol. Phytotherapy research: PTR, 16(6), 567–571.

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