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Shipping & Returns

SHIPPING

All domestic orders are shipped via Royal Mail from our UK based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.  

 

UK
Delivery Timeframe Cost
Standard Under £33 3-8 Business Days £3.00
Standard Over £33 3-8 Business Days FREE



Shop Local

Local international sites are also available, where we ship locally from our US, AU and EU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

 

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.


Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

What is Anagain™?

An extract derived from organic pea sprouts, AnaGain™ is the hero active that powers Vida Glow’s Hairology™. Natural pea sprouts are a beneficial source of vitamins and minerals – and are abundant in hair-supportive nutrients like biotin. This pea sprout extract for hair is what drives Hairology’s potency with clinically substantiated results for a thriving hair matrix.

What are the causes of hair loss?

There are an array of factors that can impact the hair cycle and the rate at which your hair grows. For example, stress, hormonal fluctuations, genetics, ageing, thyroid function and nutritional deficiencies are all known triggers of thinning, lacklustre strands.

And naturally, hair is such an integral part of the human identity – making hair loss a common and emotional beauty concern for many individuals. So whilst several stressors can accelerate the excessive falling of strands and hinder thick, long locks, there are ways to help stimulate hair growth and prevent hair loss.

What are the stages of hair growth?

Hair undergoes a continuous lifecycle consisting of three key stages of growth. The anagen phase also known as the ‘growth’ phase, the catagen or ‘regression’ phase, and telogen, aptly known as the ‘rest’ phase. During each cycle, a new hair shaft is formed and old hair is shed. And whilst there are three stages to the hair growth cycle, it’s important to note that anagen has the most significant impact on overall hair health and growth. Hair loss occurs when anagen and the hair growth cycle shortens. As a result, hair follicles become slow to renew – meaning stands struggle to regenerate leading to thinner hair over time.

Does AnaGain™ work?

A pea sprout extract for hair growth, AnaGain™ is a clinically studied vitamin for hair loss and hair thinning. It is rich in micronutrients which travel through blood vessels to target follicles and promote longer, stronger, thicker hair. During clinical trials, AnaGain™:

  • Reduced hair loss by 34% after 1 month of treatment.
  • 71% of participants saw an improvement in overall hair condition.
  • 86% of participants reported a reduction of hair loss after 2 months of treatment. (1).

Alongside AnaGain™, Hairology™ is advanced with supportive actives and the best vitamins for hair loss and hair thickness - including seaweed extract bladderwrack, zinc, selenium and biotin. In synergy, they take effect at the follicle to optimise the environment necessary for hair to grow and thrive.

Shop Hairology

(1).Grothe, T, Wandrey, F, Schuerch, C. Short communication: Clinical evaluation of pea sprout extract in the treatment of hair loss. Phytotherapy Research. 2020; 34: 428 – 431.