Customer care hours are:
Monday: 8.30 AM - 4.30 PM AEDT
Tuesday: 8.30 AM - 4.30 PM AEDT
Wednesday: 8.30 AM - 4.30 PM AEDT
Thursday: 8.30 AM - 8.00 PM AEDT
Friday: 8.30 AM - 4.30 PM AEDT
Saturday: Closed
Sunday: Closed
We are closed on Public Holidays
We typically respond within 1 - 3 business days, during busy periods there may be a delay. We recommend that you also check our detailed FAQ page, our dedicated Customer Help Centre and explore our journal articles to assist with queries.
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Please complete the form below for all customer enquiries.