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Shipping & Returns

SHIPPING

All domestic orders are shipped via Royal Mail from our UK based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.  

 

UK
Delivery Timeframe Cost
Standard Under £33 3-8 Business Days £3.00
Standard Over £33 3-8 Business Days FREE



Shop Local

Local international sites are also available, where we ship locally from our US, AU and EU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

 

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.


Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Understanding your acne type
beautyOct 16, 20234 min read

Understanding your acne type

The road to a smooth, pimple-free complexion starts with understanding your unique skin.

What is acne?

Acne is a common skin condition that affects people of all ages. It occurs when hair follicles become clogged with oil and dead skin cells, resulting in the formation of blemishes, including pimples, blackheads, whiteheads, cysts, and nodules. Acne commonly appears on the face, neck, chest, back, and shoulders – an often, can be stubborn to treat.

Types of acne

Understanding different types of acne is crucial for effective treatment and management. Acne comes in many variations, each with unique characteristics and severity levels, which can also differ from person to person.

Comedonal acne

Comedonal acne primarily consists of blackheads and whiteheads, characterised by non-inflammatory lesions resulting from clogged hair follicles.

Inflammatory acne

Inflammatory acne includes red, swollen, and tender bumps, such as papules and pustules. It is caused by bacterial infection and inflammation within clogged pores.

Cystic acne

Cystic acne is a severe form of acne characterised by painful, pus-filled pimples (or cysts). Cystic pimples can be large and are often quite painful. Whether it’s cystic acne on cheeks or hormonal cystic acne, a dermatologist should be consulted instead of trying over-the-counter acne products or product that could exacerbate your condition.

Hormonal acne and period acne

Hormonal acne is associated with hormonal fluctuations and is more common in women. It often appears as deep, painful cystic pimples, frequently occurring around the chin and jawline, and may worsen during the menstrual cycle.

Fungal acne

Fungal acne is caused by an overgrowth of yeast on the skin. It can manifest as small, itchy, acne-like bumps and is often mistaken for traditional acne.

Nodular Acne

Nodular acne is a severe type of inflammatory acne that develops deep start below the surface and appear on the skin as hard and painful red bumps. These bumps usually don’t have a whitehead or blackhead at the centre, and can last for weeks or even months. A bacteria called Cutibacterium acnes (C. acnes) becomes trapped under your skin in these nodules, leading to infection and inflammation. It’s best to seek treatment from a dermatologist or skin specialist for nodular acne to avoid permanent scarring.

Acne symptoms

Recognising the symptoms of acne is essential for effective management and treatment. When you have acne, you can develop any (or a combination) of these breakouts on your skin:

  • Pimples: Small, raised red or pink bumps on the skin's surface.
  • Blackheads: Small, dark spots on the skin, often found in clogged pores.
  • Whiteheads: Similar to blackheads but with a white, raised appearance.
  • Papules: Small, red, tender bumps.
  • Pustules: Red bumps with pus at the top.
  • Cysts: Large, painful, fluid-filled lumps beneath the skin.
  • Nodules: Solid, painful lumps under the skin's surface.
  • Scarring: Leftover marks and indentations from previous acne lesions.

Acne Causes

There are four main factors than can cause acne, excess oil (sebum) production, hair follicles clogged by oil and dead skin cells, bacteria and inflammation. And while the four main factors remain consistent, triggers vary and can worsen symptoms of acne. Stress, food and diet, hormones, genetics, makeup, skin care products and lifestyle can all impact your journey to clear, blemish-free skin.

Acne Treatments 

It's not a one-solution-fits-all approach and it can often be a path of trial and error. But these common treatments can be a source of support on your skin healing journey.

Topical Treatments

Prevalent in acne-fighting skin care, certain topical formulation can aid in re-gaining your skin’s clarity. However, it’s important not to use in excess and listen to the guidance of professionals. Too many harsh chemicals on the skin can in fact damage your skin’s barrier, making it more susceptible to acne and breakouts.

Benzoyl Peroxide: Works to kill acne-causing bacteria and reduce inflammation.

Salicylic Acid: Helps to unclog pores and exfoliate the skin's surface.

Retinoids: Promotes skin cell turnover and prevents clogged pores.

Oral Medications

Antibiotics: Antibiotics can target bacterial infection in moderate to severe cases. However continued dependence on antibiotics is not recommended and should only be used as temporary support. 

Hormonal Therapy: Working with a health professional or naturopath to regulate hormones in cases of hormonal and cystic acne can prove to be beneficial.

Supplements: Supplementation can be an effective and non-invasive solution to treating symptoms of acne. Vida Glow Clear is scientifically studied to target acne  - effectively working to reduce symptoms by 50%.

Lifestyle Changes

Life gets busy, and we may not always have time to prioritise skin care, diet or manage overwhelming feelings of stress. Most of us don't realise the impact this can be having on our skin.

Diet Modification: Try to reduce dairy, sugar, and processed foods, or checking for food intolerances with a gastroenterologist can provide helpful insight.

Stress Management: Stress reduction techniques can in fact help mitigate acne flare-ups.

Understanding your specific acne type, its symptoms and underlying causes is essential for effective management and treatment. By following a personalised approach and consulting with a dermatologist, you can achieve clearer, healthier skin and reduce the impact of acne on your life - even sooner than you may think. 

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