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Shipping & Returns

SHIPPING

All domestic orders are shipped via Royal Mail from our UK based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.  

 

UK
Delivery Timeframe Cost
Standard Under £33 3-8 Business Days £3.00
Standard Over £33 3-8 Business Days FREE



Shop Local

Local international sites are also available, where we ship locally from our US, AU and EU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

 

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.


Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Acne face map: is it the truth behind what your breakouts are telling you?
beautyOct 13, 20233 min read

Acne face map: is it the truth behind what your breakouts are telling you?

Anyone who struggles with acne-prone skin understands the ongoing battle to find effective solutions, often with varied outcomes. And with the abundance of misleading information out there, frustration becomes more common than relief. 

We've seen it everywhere. Acne face maps telling us the 'real' triggers of our breakouts, why they appear in the same place or why they manifest so consistently. And while some aspects may hold truth, like the role our diets play in our skin health, acne face mapping is largely pseudoscience. Here's why. 

What is acne face mapping?

Acne face mapping stems from ancient Chinese and Ayurvedic medicine. It draws a connection between the location of acne breakouts with underlying internal concerns. For example: your liver and digestive system are said to be tied to forehead breakouts; therefore, diet is said to be the cause. The stomach is to the cheeks what the liver is to the T-zone. While some maps label the jaw and chin as regulated by reproductive organs, stating that acne in that area is caused by hormonal imbalance. 

Acne locations and causes

Acne is a common skin condition that we’re all familiar with. Though the location of your breakouts could provide clues into the underlying health concerns causing them, causes and triggers vary depending on the individual. 

Hairline and temples

Breakouts along the hairline and temples can sometimes have specific causes. Whilst we know the triggers of our acne are unique, a common culprit can be hair products such as gels, oils and pomades that can clog pores and contribute to acne formation. Additionally, excessive sweat and oils from the scalp can transfer to these areas which could further exacerbate breakouts.

T-Zone

The T-Zone which includes forehead and nose is a notorious hotspot for acne as excess sebum production is common in these areas. However, it's important to note that each area within the T-Zone can indicate different underlying concerns.

    Chin

    Acne on the chin is often associated with hormonal imbalances, particularly in women. Fluctuations in hormones during menstrual cycles can lead to increased sebum production and cause breakouts. Maintaining hormonal balance through a healthy lifestyle, managing stress, and consulting with a healthcare professional can help address not only chin acne concerns - but acne as a whole, wherever your breakouts live.

    Nose

    The nose is notorious for being a common area where blackheads and whiteheads tend to thrive. This is because the nose has a higher concentration of sebaceous glands, which produce oil. When these glands become clogged and excess oil is produced, it can lead to the formation of pimples. 

     

    Cheeks

    The cheeks can be susceptible to acne due to a variety of factors. Pimples on cheeks are usually more common in teenagers experiencing hormonal imbalances but are still very common in adults.

      Jawline

      Acne along the jawline is often associated with hormonal imbalances, much like chin acne. Hormonal fluctuations, particularly in women, can lead to increased sebum production and subsequently cause breakouts. 

      Acne solutions

      While there are many things we can change, like altering out lifestyle, diet and skincare routine, supplementation can be an effective, less stressful way to make sure your body is receiving the nutrients it needs to support blemish-free skin. Vida Glow's Clear is a once-daily capsule specifically formulated as a targeted solution for those struggling with acne. With consistent supplementation, symptoms of acne are reduced by 50% - making way for smoother, healthier skin you can feel confident in.

      In order to determine the best treatment route for you, it's time to ditch Dr Google and the face-mapping myths - and consult with a dermatologist or skincare professional for personalised advice tailored to your specific needs.

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