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Shipping & Returns

SHIPPING

All domestic orders are shipped via Royal Mail from our UK based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.  

 

UK
Delivery Timeframe Cost
Standard Under £33 3-8 Business Days £3.00
Standard Over £33 3-8 Business Days FREE



Shop Local

Local international sites are also available, where we ship locally from our US, AU and EU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

 

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.


Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Go deeper: Is collagen supplementation safe while pregnant or breastfeeding?
women's healthJun 28, 20224 min read

Go deeper: Is collagen supplementation safe while pregnant or breastfeeding?

Navigating pregnancy or the postpartum journey can mean significant adjustments for our body, diet and beauty routines, as it undergoes drastic changes in order to support new, growing life. And naturally, these internal shifts can be simultaneously remarkable and frustrating – with common concerns for women centred around skin and hair health.

We know the science behind marine collagen supplementation is there, however can its tangible benefits across hair, skin and nails be safety implemented into a pre or post-partum woman’s daily regime? Here, we answer your questions on collagen supplementation during and after pregnancy.

Can you take collagen when pregnant?

Pregnancy is linked with an increased requirement for nutrients necessary for foetal growth and development, as well as physiological changes that can be reflected in our hair and skin health. And whilst many of our customers have been able to take our Natural Marine Collagen throughout pregnancy and breastfeeding, clinical testing has only been done on non-pregnant women.

That said, we always recommend speaking to your healthcare practitioner prior. This is simply to ensure that any supplements, including our products, are right for you and your individual needs during this time.

Is collagen safe to take during pregnancy?

As the most abundant protein in the body, collagen sets the foundation for thriving hair, skin, nails and joints. And as a heightened time of nutritional needs, it is not uncommon for some pregnant women to safely supplement protein powders to temporarily fill nutritional gaps and meet daily protein needs. Likewise, as a pure protein, collagen, could also be taken during pregnancy without much concern. The underlying point of contention regarding the safety of collagen supplementation during and after pregnancy is predominantly around the risk of heavy metal consumption.

Vida Glow’s Natural Marine Collagen is subject to over 300 stringent safety and quality checks – and is tested for heavy metals including arsenic, lead and mercury. Every batch is sifted, filtered and purified four times during production to ensure it is free of containments like microplastics and is certified 100% safe for human consumption. And we also hydrolyse our marine collagen, so you get the most bioavailable supplement with the right amino acid profile necessary to elicit tangible benefits.

Can you take collagen while breastfeeding?

While there is no substantiated evidence available suggesting that post pregnancy collagen supplementation can be harmful to either a breastfeeding mum or her baby, clinical evidence is lacking. However, collagen is a naturally occurring substance found in animal products and is made up of amino acids, which our bodies need and utilise regularly.

And we know our body’s ability to produce collagen depletes with age – so in tandem with the significant changes we experience pre and post-partum (including breastfeeding) – it is said that pregnancy collagen supplements can potentially be beneficial in supporting these immense amount of changes that the body undergoes. Delivering the necessary bioavailable peptides and amino acids essential for collagen production.

Is collagen an effective postpartum hair loss treatment?

During pregnancy, women experience a considerable rise in hormones, which in fact prolongs the hair growth stage. Meaning there are fewer hairs in the resting stage of the hair growth cycle and therefore, less falling strands. However, after giving birth, estrogen levels rapidly drop and for some women, this can result in sudden and excessive hair loss – which we know as postpartum hair loss.

And finding a postpartum hair loss treatment can be a frustrating and disheartening journey. Though, there is evidence that suggests the tangible effects of collagen on hair. Collagen is rich in proline – the vital component of keratin, which is the protein that makes up your hair. As a collagen powder, Vida Glow’s Natural Marine Collagen strengthens the collagen matrix – supplying your body with the foundational peptides it needs to create an optimal hair growth environment. And with real, tangible results to show for it. Including more and longer baby hairs and faster-growing hair long-term. 

Does collagen support postpartum acne or postpartum dry skin?

During pregnancy, as hormones fluctuate and the body directs its nutrients to the baby, our skin can cop the aftermath effects – including dryness and a loss in skin firmness. As the protein responsible for giving your skin its structure, strength and elasticity, consistent intake of hydrolysed collagen may have a positive influence on postpartum dryness and skin health.

A hydrolysed marine collagen supplement travels through the bloodstream to the dermis, where it delivers collagen peptides to stimulate its production. By replenishing the skin’s collagen and elastin, skin is thickened and moisture content is boosted. Making it more resilient as our body adjusts post-partum, and helping to support a hydrated, firm and plump complexion.

Clinically proven results

Vida Glow’s Natural Marine Collagen is clinically proven to deliver visible results in as soon as 8 weeks. Our formula has been rigorously tested for quality, purity and safety, however, we still advise speaking with your GP or a healthcare professional to confirm the safe implementation of Natural Marine Collagen into your beauty routine.

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