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Shipping & Returns

SHIPPING

All domestic orders are shipped via Royal Mail from our UK based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.  

 

UK
Delivery Timeframe Cost
Standard Under £33 3-8 Business Days £3.00
Standard Over £33 3-8 Business Days FREE



Shop Local

Local international sites are also available, where we ship locally from our US, AU and EU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

 

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.


Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

New technology, faster results; Introducing Pro Collagen+
marine collagenJul 20, 20242 min read

New technology, faster results; Introducing Pro Collagen+

At Vida Glow, innovation never sleeps. Pro Collagen+ is the culmination of a decade of clinical research and technology to deliver the next evolution of collagen supplementation for stronger, faster results.

Our most innovative collagen complex for advanced ageing concerns, it combines a potent blend of hydrolysed marine collagen tripeptides, a clinically studied dose of hyaluronic acid to significantly increase skin moisture, and digestive enzymes for enhanced bioavailability.

Here’s everything you need to know:

What is tripeptide marine collagen?

Tripeptide marine collagen is extracted from fish skin and broken down using cutting edge hydrolysation technology to obtain the highest concentration of low molecular weight collagen peptides. With a molecular weight as low as 300 Daltons, our tripeptide marine collagen is more bioavailable and able to be absorbed more efficiently by the body than standard collagen.

What makes Pro Collagen+ superior?

Pro Collagen+ is our most potent collagen innovation. It offers the smallest collagen peptides on the market for better absorption in the body and faster more visible results. We’ve advanced the tripeptide formula with hyaluronic acid to boost skin hydration and support a plump, smooth complexion. Digestive enzymes further enhance collagen digestion and boost absorption.

When will I see results from Pro Collagen+?

If taken daily, Pro Collagen+ can reveal visible skin improvements in as little as 21 days. In clinical studies, wrinkle count was reduced by an average of 42% in 3 weeks.

Is Pro Collagen+ right for me?

Pro Collagen+ provides accelerated results targeting deeper lines and wrinkles, skin hydration, elasticity and advanced ageing concerns in mature skin. With visible results in as little as 3 weeks, it’s also a gentle, non-invasive solution for rapid skin improvement ahead of big events.

Looking at our collagen range? Consider the below when determining which formula is right for you:

Natural Marine Collagen: For those new to collagen consumption or just starting to see early signs of ageing.

Collagen Liquid Advance: For the busy and time-poor who want an easy and efficient collagen routine. Double the dose of Natural Marine Collagen and can be consumed straight from the sachet, on-the-go.

Pro Collagen+: Our most superior collagen complex for those experiencing advanced signs of ageing, including deep lines and wrinkles.

Benefits of Pro Collagen+

  • Treats deeper lines & wrinkles
  • Promotes skin regeneration
  • Increases skin hydration
  • Enhances skin elasticity & firmness
  • Lowest molecular weight available
  • Fastest acting marine collagen peptides
  • Tasteless, heat stable powder
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