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Shipping & Returns

SHIPPING

All domestic orders are shipped via Royal Mail from our UK based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.  

 

UK
Delivery Timeframe Cost
Standard Under £33 3-8 Business Days £3.00
Standard Over £33 3-8 Business Days FREE



Shop Local

Local international sites are also available, where we ship locally from our US, AU and EU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

 

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.


Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Natural Marine Collagen
Jan 31, 20222 min read

Listen in: Team VG’s favourite beauty and lifestyle podcasts

Finding the perfect podcast is a skill. Whether you tune into a one with every spare moment or have just scratched the surface, today’s podcast offering can be overwhelming.

So, we’ve rounded up our go-to beauty and lifestyle podcasts for easy and entertaining listening in 2022 and beyond.

For beauty addicts

You Beauty

We don’t use the word addict lightly. Brought to you by Mamamia’s suite of beauty editors and experts, You Beauty is a vault of beauty know-how. And, their 15 minute sound bites are released daily – so you can be confident that you’re up to date with the latest hot topics, like ingestible beauty. And you won’t ever run out of listening material.

For real advice from real women

Things You Can’t Ask Yer Mum

From friendship to body confidence and break-ups, friends, authors and co-hosts Lizzy Hadfield and Lindsey Holland – literally – talk through Things You Can’t Ask Yer Mum. When you’re looking for guidance or just a laugh, this podcast injects wit and expert interviews into real-world problems with an approachable tone.

For financial fitness

She’s On the Money

An audio girls’ club hosted by millennial money expert Victoria Devine. She’s On The Money is a favourite for its combination of serious finance business with honest money diaries and conversational advice roundtables. Plug in to wise-up on financial freedom and women’s money matters.

For the nitty gritty of beauty

Gritty Pretty Radio

Hosted by some of Australia’s top beauty journalists, Gritty Pretty Radio grants its listeners access to the industry’s most highly regarded experts. And you’ll take a peek inside the beauty and wellbeing routines of its incredibly discerning editors. Scroll through their extensive episode list and listen in to lessons on entrepreneurship to marine collagen – courtesy of our founder Anna Lahey’s episode.


For the sticky-beak collector

Gee Thanks, Just Bought It!

If you take an interest in simple pleasure and other’s personal affects, Gee Thanks, Just Bought It! is the podcast for you. Indulge your curiosity as host and author Caroline Moss and her guests talk at length about their most beloved purchases – from the glamourous to the almost embarrassing.

For the culture curious

Brooke and Linda’s Dream Club

The entertainment world moves fast – but hosts journalist Brooke Boney and musician-turned-radio host Linda Marigliano are the few who keep up. Each week, Brooke and Linda’s Dream Club breaks-down the industry's happenings and cultural phenoniums. In one 30-minute listening session, Brooke and Linda will keep you in-the-know with everything from celebrity news and interviews to the latest dating micro-trends.

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